Eliminate the Pain of Registration from Start-to-Finish!
Are you experiencing…
- Uncertainty about which registration software best fits your needs or how to set it up?
- Don’t know what hardware, equipment and supplies are critical?
- Untrained or too few volunteers?
- Long lines at check-in and out?
- Lack of best practice?
Elevate the Registration Experience for Everyone!
Learn about common Registration Pain Points
Pre-Event Support
Pre-Event Support
Allow our Event Registration Concierge to streamline every detail of your event planning process. From recommending software options based on your needs and budget to crafting your event registration site, organizing data, managing revenue streams, ticketed items, sponsors, and even designing and printing bid cards, we ensure a seamless and professional event experience.
- Graduated Service Levels: We offer three tiers of service tailored to meet your specific requirements, ensuring you receive the exact level of support needed for your event planning.
- Pre-event Data Management: Depending on your service package, our Event Registration Concierge meticulously verifies all revenue streams, appeal levels, and incentives within your registration website’s backend, ensuring accuracy and completeness before your event.
- Customized Registration Page Design: Our team will create and design your event registration page using your logo, brand assets, imagery, and colors, ensuring a visually appealing and functional registration experience for your guests.
- Communication Setup: Our Event Registration Concierge can set up backend communications via email and SMS, enabling you to seamlessly interact with and gather information from your registered guests whenever necessary.
Event Day Setup
Event Day Setup
From tablets and credit card swipers to signage, and reliable internet connectivity. Our team configures your event registration software for seamless check-in and check-out, optimizing operations for a hassle-free attendee experience. Our team event assists in event registration configuration – how to best maximize space and ensure optimal flow, swiftly moving guests through the check-in and check-out process for a seamless attendee experience
- Hardware Setup: We provide and set up all necessary hardware, including bringing our own tablets, credit card swipers, signage, and more, to ensure a smooth and efficient check-in and check-out process for your event. This includes bringing our own internet setup to guarantee reliable connectivity.
- Technical Expertise: Our in-house Tech oversees setup and is trained to troubleshoot equipment, internet, and event registration systems, ensuring seamless operation and avoiding any technical issues during your event.
Event Day Support
Event Day Support
Our Onsite Event Registration Mavens make check-ins a breeze! We handle all attendee questions, keep things moving smoothly, tackling any issues on the spot and ensure every gift, auction win, and revenue stream is logged accurately, so you can enjoy a stress-free event.
- Onsite Event Registration Concierge: Our dedicated concierge oversees complex check-ins, provides attendee support, and answers any event-related inquiries onsite, ensuring a seamless guest experience.
- Event Registration Assistants: Our team of Event Registration Assistants is highly trained in efficiently checking guests in and out. They are experienced in resolving complications that may arise during registration, swiftly addressing issues or assisting volunteers to ensure smooth operations and quick resolutions.
- Expert Data Entry: Our team ensures swift and accurate entry of all gifts, incentive winners, auction winners, silent auction results, revenue streams, and raffle sales into the backend of your software. This meticulous process guarantees accurate data by the end of your event, allowing you to confidently process charges for your guests.
- Comprehensive Event Registration Management: If volunteer resources are limited, we offer full-scale event management services, handling all aspects from planning to execution, guaranteeing a successful event without the need for additional volunteers.
- Volunteer Training: We conduct comprehensive training sessions for volunteers, ensuring they are equipped with the necessary skills to swiftly and efficiently check guests in and out, ensuring a seamless event experience for all attendees.
Wrap-Up + Debrief
Wrap-Up + Debrief
Beyond the event’s conclusion, our team remains committed to supporting your post-event needs. We’re here to answer questions, address discrepancies, and assist with any necessary post-event messaging, ensuring a smooth wrap-up process.
- Process all Credit Cards: We handle the secure processing of all credit card transactions, ensuring accuracy and efficiency.
- Push Receipts, Thank Yous, and Post-Event Communication: Our team manages the distribution of receipts, thank-you notes, and post-event communications, ensuring timely and personalized interactions with your attendees.